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Landis Contact Center for Microsoft Teams AMERICAS EMEA APAC

Landis Assists Moving Contact Center Traffic to Microsoft Teams Calling Platform in AMERICAS, EMEA & APAC

8/18/2021 – Landis Technologies is assisting Microsoft365 organizations moving their contact center workload to the Microsoft Teams calling and meeting platform in regions across the world including AMERICAS, EMEA and APAC.

“Earlier this spring, Landis Contact Center moved from Public Preview to GA. Since then, we have increased the velocity of organizations transitioning their contact center functionality to Microsoft Teams via the Landis Contact Center for Microsoft Teams” notes Wendell Martin, head of sales at Landis Technologies. “We have been working closely with Microsoft on the development of Communication API which are now at the level we can provide a lot of value to a lot of customers.”

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August 24, 2021

Landis Contact Center & Attendant Console for Microsoft Teams on Windows 11

6/30/2021 – “Teams is very key to Microsoft’s Windows 11 strategy and Landis Technologies is moving quickly to do initial validations that our Teams solutions.” says Landis Technologies ceo Matt Landis. “Our initial testing of both Windows 11 and Windows 11 with Landis Contact Center and Attendant Console for Microsoft Teams has been very positive. We expect them to be an excellent combination.”

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June 30, 2021
Extend Skype for Business Online usage

How to Extend Skype for Business Online Usage Beyond July 31, 2021

Some of our Skype for Business Online users need additional time to upgrade their Attendant Console for Skype for Business or other Skype for Business extensions like Attendant Console, Public Announcement System, Door Bell, Elevator Phone, Virtual Receptionist or other ISV solution to Microsoft Teams. If you need additional time to upgrade to Microsoft Teams you request an extension.

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June 1, 2021
Landis Attendant Console for Microsoft Teams

Landis First Microsoft Teams Attendant Console Public Demonstration

04/16/2021 -This week Landis Technologies did the first public demonstration of a Microsoft Teams Attendant Console that is a Teams client endpoint that will be able to sign in with a Microsoft Team user. “We intend to provide an Attendant Console for Microsoft Teams that people around the world love just like our Attendant Pro for Skype for Business product.” says Paul Martin, Global Sales at Landis Technologies. “There is significant interest in this product which resulted in us hitting the Microsoft Teams meeting capacity, for which we apologize and welcome you to see a recording of the demo.”

Read More »
April 16, 2021
Landis Attendant Console for Microsoft Teams

Introducing the Landis Attendant Console for Microsoft Teams: See it in Action on April 15, 2021

On 4/15/2021 at 10AM EST Landis Technologies will be hosting a webinar to demonstrate our new Landis Attendant Console for Microsoft Teams. This attendant console is written from the ground up on new client APIs to work seamlessly with Microsoft Teams. Our goal is to make the initial setup experience simple: 1) open the app, sign in with a Microsoft Teams login, #2) give the app permission to access Teams and 3) start taking & transferring calls. Receptionists can transfer efficiently with “1 Click” with the context about Teams users at a glance.

Read More »
March 31, 2021
Microsoft Teams App Pop Out Landis Contact Cente

New Microsoft Teams “Pop Out App” Feature Improves Landis Contact Center Experience

12/11/2020 – At Microsoft Build 2020 it was announced that Microsoft Teams Apps will get the ability to be popped out like chats and today we are noticing our customers are getting this functionality in their Microsoft Teams tenants. This Microsoft Teams feature improves all Teams Apps and especially Teams Apps like our Contact Center Teams agent experience: For example, Agents can now pop out their Landis Contact Center Agent and having it running on a second screen while the Teams client is running on another screen.

Read More »
December 11, 2020
Gartner Microsoft Teams Contact Center

Gartner Analysts Guide Enterprises to Microsoft Teams Cloud Contact Centers

9/1/2020 – Gartner Research analysts Pankil Sheth and Steve Blood, in a report entitled “How to Optimize Microsoft Teams With Cloud Contact Center Platforms” write that “Microsoft Teams, an established enterprise collaboration platform, lacks contact center capabilities largely for key use cases. This note will help application leaders evaluate how and when to collaborate with Microsoft Teams partners for contact center functionality…”

Read More »
September 11, 2020
Landis Contact Center for Microsoft Teams AMERICAS EMEA APAC

Landis Assists Moving Contact Center Traffic to Microsoft Teams Calling Platform in AMERICAS, EMEA & APAC

8/18/2021 – Landis Technologies is assisting Microsoft365 organizations moving their contact center workload to the Microsoft Teams calling and meeting platform in regions across the world including AMERICAS, EMEA and APAC.

“Earlier this spring, Landis Contact Center moved from Public Preview to GA. Since then, we have increased the velocity of organizations transitioning their contact center functionality to Microsoft Teams via the Landis Contact Center for Microsoft Teams” notes Wendell Martin, head of sales at Landis Technologies. “We have been working closely with Microsoft on the development of Communication API which are now at the level we can provide a lot of value to a lot of customers.”

Read More »
August 24, 2021

Landis Contact Center & Attendant Console for Microsoft Teams on Windows 11

6/30/2021 – “Teams is very key to Microsoft’s Windows 11 strategy and Landis Technologies is moving quickly to do initial validations that our Teams solutions.” says Landis Technologies ceo Matt Landis. “Our initial testing of both Windows 11 and Windows 11 with Landis Contact Center and Attendant Console for Microsoft Teams has been very positive. We expect them to be an excellent combination.”

Read More »
June 30, 2021
Extend Skype for Business Online usage

How to Extend Skype for Business Online Usage Beyond July 31, 2021

Some of our Skype for Business Online users need additional time to upgrade their Attendant Console for Skype for Business or other Skype for Business extensions like Attendant Console, Public Announcement System, Door Bell, Elevator Phone, Virtual Receptionist or other ISV solution to Microsoft Teams. If you need additional time to upgrade to Microsoft Teams you request an extension.

Read More »
June 1, 2021
Landis Attendant Console for Microsoft Teams

Landis First Microsoft Teams Attendant Console Public Demonstration

04/16/2021 -This week Landis Technologies did the first public demonstration of a Microsoft Teams Attendant Console that is a Teams client endpoint that will be able to sign in with a Microsoft Team user. “We intend to provide an Attendant Console for Microsoft Teams that people around the world love just like our Attendant Pro for Skype for Business product.” says Paul Martin, Global Sales at Landis Technologies. “There is significant interest in this product which resulted in us hitting the Microsoft Teams meeting capacity, for which we apologize and welcome you to see a recording of the demo.”

Read More »
April 16, 2021
Landis Attendant Console for Microsoft Teams

Introducing the Landis Attendant Console for Microsoft Teams: See it in Action on April 15, 2021

On 4/15/2021 at 10AM EST Landis Technologies will be hosting a webinar to demonstrate our new Landis Attendant Console for Microsoft Teams. This attendant console is written from the ground up on new client APIs to work seamlessly with Microsoft Teams. Our goal is to make the initial setup experience simple: 1) open the app, sign in with a Microsoft Teams login, #2) give the app permission to access Teams and 3) start taking & transferring calls. Receptionists can transfer efficiently with “1 Click” with the context about Teams users at a glance.

Read More »
March 31, 2021
Microsoft Teams App Pop Out Landis Contact Cente

New Microsoft Teams “Pop Out App” Feature Improves Landis Contact Center Experience

12/11/2020 – At Microsoft Build 2020 it was announced that Microsoft Teams Apps will get the ability to be popped out like chats and today we are noticing our customers are getting this functionality in their Microsoft Teams tenants. This Microsoft Teams feature improves all Teams Apps and especially Teams Apps like our Contact Center Teams agent experience: For example, Agents can now pop out their Landis Contact Center Agent and having it running on a second screen while the Teams client is running on another screen.

Read More »
December 11, 2020
Gartner Microsoft Teams Contact Center

Gartner Analysts Guide Enterprises to Microsoft Teams Cloud Contact Centers

9/1/2020 – Gartner Research analysts Pankil Sheth and Steve Blood, in a report entitled “How to Optimize Microsoft Teams With Cloud Contact Center Platforms” write that “Microsoft Teams, an established enterprise collaboration platform, lacks contact center capabilities largely for key use cases. This note will help application leaders evaluate how and when to collaborate with Microsoft Teams partners for contact center functionality…”

Read More »
September 11, 2020

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Landis Attendant Console for Microsoft Teams

This is an Attendant Console built for Microsoft Teams, using the native Microsoft Calling & Meeting APIs, by Landis Technologies. Sign up here to get notified about our Teams Attendant Console.